Modern business communications demands a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and Web conferencing. Bring these tools together in an integrated system that facilitates seamless communications anywhere, any time over any device.
Today’s workforce is more varied and geographically dispersed. That makes collaboration more challenging – and more important – than ever. With our applications, you can collaborate the way that works best for you, including voice and video calling, instant messaging, web presentation and collaboration with audio, web and video conferencing.
The goal of any contact center is to create the customer experience required to build and maintain profitable relationships. With our technology, you can do that while empowering customers and ensuring agent productivity through efficient management and streamlining operations.
In the office, at home or on the go, workers in organizations of all kinds can be more innovative and productive with technology that helps them be more mobile.
With today’s diverse workforce, communication solutions must conform to the needs of individuals and organizations, not the other way around. Whether it’s desk workers who need to be able to use their phone extension from a board room or sit at a different desk with a different phone every day, to mobile workers who need their work phone extension tied to their cellular phone, or even home-based or remote employees who need a full “in-office” experience regardless of where they are in the world, users demand the same feature-rich communications experience they have in the office, no matter where they are or what device they are using.