Hospitality Communication Solutions

Good communications are at the heart of every successful hotel.
Our hospitality customers enjoy scalable, reliable
communications, optimized to meet the needs of their industry.

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Stellar guest services

When hosting guests, little things matter—like greeting your guests by name, managing their privacy and ensuring timely service. With our technology, it’s easy to do all this and much more.

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Operational efficiency

Reduce training time with intuitive interfaces. Untether staff with mobile working. Manage service requests with purpose-built applications. And manage operations with rich business analytics.

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Deployment options

Hoteliers who choose us, get unrivalled freedom to deploy communications on-property, in a private or public cloud, or as a hybrid system. They can also blend analog, digital and IP technology.

Guest experience of the future

Hotels are becoming hubs of activity—and guests are increasingly judging hospitality businesses on how well they keep guests connected. Features like automated check in and smartphone integration are only the tip of the iceberg. How can you transform the guest experience with a truly connected hotel? Watch to find out.

Connected Guests

Empower your employees and delight your guests with technology that transforms the experience for both.

In a busy hotel environment staff need to focus on being productive and managing guest experience. Our technology has the flexibility to adapt to guest and staff requirements with a minimum of management overhead.

The Hospitality Applications Suite simplifies integration of hotel systems, enables accurate billing across a range of guest services and differentiates through advance capabilities including guest BYOD and guest services management.

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Benefits for the guests

Of course, also your guests will benefit from the new hospitality package. Thus, the guest phones for example, have a voicemail box and the Message Waiting Indication (MWI) shows at a glance that a new message has arrived. Furthermore every telephone offers an integrated wake-up system and the wireless terminals of the DECT phones even have a baby call function. On departure the reception staff can print out a detailed bill of the call charges. When checking out the guest can be sure that all private data such as call lists and voicemail messages are deleted.